റയ്യാൻ ഫ്ളവേഴ്സ്
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Service Area :
Kochi, Kerala, India
Ooty, Tamil Nadu, India
Palakkad, Kerala, India
Thrissur, Kerala, India
Malappuram, Kerala, India
Mannarkkad, Kerala, India
Anaikatti, Tamil Nadu, India
Coimbatore, Tamil Nadu, India
Mettupalayam, Tamil Nadu, India
Pollachi, Tamil Nadu 642001, India
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Privacy Policy
This privacy statement applies only to information collected by the Website. We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or disable your account by emailing our Customer Support at
Special Offers and Updates
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
Press Releases and Newsletters
If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. We respect your privacy and you can contact us whatsapp if you subsequently wish to be removed from this mailing list.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.
Legal Disclaimer
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Cookies
To personalise your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.
Clear Gifs (Web Beacons/Web Bugs)
We do not use clear gifs (i.e. Web Beacons/Web Bugs) in our HTML-based emails
Refund and Returns Policy
Delivery Time
Flowers is generally unable to guarantee a specific delivery time. The precise time of delivery varies and depends on the schedule of our delivery personnel.In some cases, however, we are able to guarantee morning or afternoon delivery. If this is the case, you will be notified during the purchase process.
Late Deliveries
If we are unable to deliver your item on the selected date due to circumstances within our control, you are entitled to a full refund. If, on the other hand, we are unable to make a delivery as scheduled due to circumstances outside our control (the unavailability of your recipient or a wrong address, for example), we do not issue a refund.If a recipient is unavailable when we attempt delivery, we will leave a note requesting a call to schedule delivery. If appropriate, we will also contact you when delivery issues arise.
Incorrect Delivery Information
As stated above, if you have given us incorrect delivery information, we cannot offer guaranteed delivery. You will be given the opportunity to adjust the information up to two business days before the delivery date. If our delivery personnel report that the delivery address is incorrect, we will attempt to contact you and acquire new information. We will not be liable, however, if we are unable to make a delivery due to incorrect delivery information, and we will not be able to issue a refund.
Undeliverable Locations
If you submit information as a result of a request for more information from Flowers n Pooja Items will not share the submitted information with any third parties. Our lists are private and are not sold or exchanged with outside entities. Flowers n Pooja Items may choose to share the submitted information with strategic partners for the purpose of helping us to provide our solutions.
Flowers
will attempt to deliver your bouquet in accordance with each facility’s procedures, but cannot be held liable if these procedures prevent successful delivery. Please note that many hospitals do not permit delivery to individual rooms, and that most ICUs do not permit flower delivery at all. Please check with the hospital before placing your order.
Flowers cannot issue a refund if unable to make a delivery due to these issues.
Refused Deliveries
If a recipient refuses delivery, you will not be entitled to a refund.
Products and images
Products only contain the items listed in the product description.
flowers and other items are not included unless stated in the product description and are only used for display purposes.
Product photos are a representation of the arrangements and may vary (see Substitution Policy below).
Refund Requests and Claims
If your order was unsatisfactory, you may request a refund by submitting a claim within two business days after the delivery date . In case of quality issues, after submitting the claim, our customer service agents will request that you send a digital picture of the delivered product.If the claim qualifies for the refund, refund will be issued within 7-10 working days and to the original method of payment.
Order Changes
To change your order, please contact Customer Service using at whatsapp. Changes can only be made two business days or more prior to the scheduled delivery date.
Payment Processing Issues
If you provide us with incorrect or invalid credit card or payment information, we cannot process your order. We will attempt to contact you to resolve the issue, but you will be responsible for any issues arising as a result thereof.
Quality Policy
Flower arrangements are unique and handmade, so no two are ever identical. Every effort is made to match orders as closely as possible to the product photos and descriptions. While minor variations are sometimes necessary, the concept and value of the item ordered is always guaranteed.
Orders will always be charged in INR Rupees. Flowers n Pooja Items makes a daily adjustment to its prices for other listed currencies, but these conversions are only an approximation. Flowers n Pooja Items cannot be held responsible for any currency conversion differences and/or charges made by your financial institution. For the most accurate pricing, please refer to the Inr currency option.
Cancellations
Cancellations for a full refund are allowed if made Two business days or more prior to the scheduled delivery date. If an order is can
and returns.